Privacy Notice
Last updated: 2 January 2026
1. Introduction
ScoutVista ("we", "us", or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you use our Service.
This Privacy Notice applies to information we collect through scoutvista.org and any related services, sales, marketing, or events (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you provide directly to us, including:
- Account information: email address, full name, password, and timezone
- Profile information: industry preferences, regional focus areas, and functional areas of interest
- Communication data: any information you provide when you contact us
- Feedback and survey responses
2.2 Information We Collect Automatically
When you access or use our Service, we automatically collect certain information, including:
- Device and usage information: IP address, browser type, operating system, device identifiers
- Log data: access times, pages viewed, time spent on pages, and referring URLs
- Cookies and similar technologies (see our Cookie Policy for more information)
2.3 Information from Third Parties
If you choose to authenticate using a third-party service (such as Google), we receive basic profile information from that service, including your name and email address, in accordance with their authorisation procedures.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Deliver personalised insights and content tailored to your preferences
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities in connection with our Service
- Detect, prevent, and address technical issues and fraudulent or illegal activity
- Carry out any other purpose described to you at the time the information was collected
4. Legal Basis for Processing (UK GDPR)
Under UK data protection law, we must have a legal basis for processing your personal data. We rely on the following legal bases:
- Contract: Processing is necessary to perform our contract with you (providing the Service)
- Legitimate interests: Processing is necessary for our legitimate interests in operating and improving the Service, provided your interests and rights do not override those interests
- Consent: Where we have obtained your consent to process your personal data for specific purposes
- Legal obligation: Processing is necessary to comply with our legal obligations
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share your information in the following circumstances:
- Service providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
- Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
- With your consent: We may share your information for any other purpose with your consent
All third-party service providers are required to maintain the confidentiality and security of your personal data and are prohibited from using it for any purpose other than providing services to us.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication procedures
- Employee training on data protection and security
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
8. Your Rights
Under UK data protection law, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you
- Right to rectification: You can request that we correct any inaccurate or incomplete personal data
- Right to erasure: You can request that we delete your personal data in certain circumstances
- Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances
- Right to data portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format
- Right to object: You can object to our processing of your personal data in certain circumstances
- Right to withdraw consent: Where we rely on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at contact@scoutvista.org. We will respond to your request within one month.
9. International Data Transfers
Your personal data may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes.
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Notice.
12. Contact Information and Complaints
If you have any questions about this Privacy Notice or our privacy practices, please contact us at:
Email: contact@scoutvista.org
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not complied with applicable data protection laws. You can contact the ICO at ico.org.uk.